"We were new to the property and needed a response to a fault message that appeared on the controller of our Vaillant heating system. Rogers and Carter were contacted after considering recommendations on a local website.
Their response was rapid and comprehensive ; an engineer called at short notice to carry out a full system service.
He was then thorough, quick and very professional and and knew the system well. He was also very tolerant of my persistent, inane questions as I was totally alien to this system and, graciously, didn't treat me like an idiot either ! Thanks, Johnny.
Oh, and not forgetting Michelle who maintained constant office contact until the job was completed.
Yes, it was a pleasant surprise and good to find that old fashioned courtesy still prevails, along with an exceptionally business-like approach to their customers.
I would heartily recommend Rogers and Carter to anyone requiring their expertise...... and a sense of humour too......
Bruce 02/06/2023 Yell